MyFlorida FAQs

Where can I download the MyFlorida app?

 MyFlorida is the official mobile app of the Florida Department of Highway Safety and Motor Vehicles. Download the MyFlorida mobile app here: Download MyFlorida on App Store  Download MyFlorida on Google Play
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How do I change the email address on my Profile?

Please email support@payitgov.com from your current email address, and include the new email address you wish to use for your Profile. We'll first verify ownership of your account, and then send you a confirmation email after your email address ha...
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How do I change my password in the app Profile?

You can change your password on the Profile section of the MyFlorida mobile app.    1. Open the MyFlorida mobile app on your device 2. Sign in to your Profile 3. Click on the Profile image in the top right of your screen   4. Click on Edit Passwor...
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I forgot my password. How can I reset it?

You can reset your password right in the MyFlorida mobile app.   1. Click I forgot my password on the email login page   2. Enter your email address and click Reset my password   3. You will receive an email with the subject line "PayIt Account"...
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Add a Payment Method to the Mobile App Profile

You can add a payment method in the Profile section of the MyFlorida mobile app.    1. Open the MyFlorida mobile app on your device 2. Sign in to your Profile 3. Click on the Profile image in the top right of your screen   4. Click on Payment Meth...
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Where is my receipt?

After your payment is complete, you'll receive an email confirmation receipt, and a receipt will be stored in the Wallet section of your myFlorida app. Click the wallet icon located in the top right-hand corner of your account to view all of your ...
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